Who we are
Dufell Roofing, established in 1972, is a family-owned and managed roofing company based in Darlington, County Durham. We take pride in our reputation as one of the leading flat roofing contractors in the North of England, renowned for our quality, professionalism, and commitment to client satisfaction.
Our work
Our expertise encompasses a comprehensive range of roofing services, including:
- Built-up felt roofing: Installation, repair, and maintenance of traditional built-up felt roofs.
- Single ply PVC membrane roofing: Installation and repair of flat roofs using high-quality PVC membrane.
- Green roofing: Installation and maintenance of sustainable green roofs.
- Liquid roofing: Application of liquid waterproofing membranes for exceptional durability and protection.
Our values
At Dufell Roofing, we operate with three core values:
- Openness: We value clear and honest communication with our clients, providing regular updates and transparent cost estimates.
- Honesty: We are committed to ethical practices and ethical materials, prioritizing safety and longevity.
- Flexibility: We tailor our solutions to each client's unique needs and requirements, offering bespoke, cost-effective, and sustainable solutions.
Our team
Our dedicated team comprises 50 skilled professionals, with an average tenure of 12 years. We prioritize training and development, nurturing a culture of competence and continuous improvement.
Our commitment to you
We are passionate about exceeding client expectations. Our comprehensive guarantees, including insurance-backed manufacturer warranties, demonstrate our unwavering commitment to delivering exceptional workmanship and long-lasting results.
Get in touch
To discuss your roofing needs, request a free consultation, or for any inquiries, please feel free to contact us via phone, email, or using the contact form on our website.
Overall Experience
The customers' reviews highlight a mixed bag of experiences with the company. While some customers had a seamless and satisfactory experience, others had issues with the service.
Positive Aspects
Efficient Service and Communication
Some customers, such as Chris Hall, had a great experience with the company. They praised the service and communication from start to finish, highlighting the company's efficiency in providing roof repair, installation, and damage repair services.
Negative Aspects
Poor Service and Unfair Charges
On the other hand, Eve Edwards had a disappointing experience. They were unhappy with the fact that the company couldn't fix the problem they requested, yet still charged them 75 for the time spent by the workers.
Incidental Incident
Ethan Agutter's review was neutral, but mentioned an incident where the company's workers overtook him on the dual carriageway, which made him unhappy. However, he did mention that the workers seemed like nice people.
