Your trusted partner for all your roofing needs
Rydale Roofing Ltd is a family-run business that has been providing top-quality roofing solutions to the domestic, commercial, and industrial markets across the Midlands since 1993. Based in Newcastle-under-Lyme, our reputation has been built on honesty, reliability, and a commitment to exceptional workmanship. We take pride in the personal recommendations from our satisfied customers, who have come to trust our expertise and professionalism.
Our Mission and Vision
Our mission is to become a leading provider of affordable roofing services without compromising on quality. We strive to build and maintain trusted relationships with our suppliers, ensuring that our customers receive the best-priced and highest-quality products. Our vision is to be recognized as the leading and preferred supplier of roofing services in Newcastle-under-Lyme, Staffordshire, and the Midlands. We aim to be the leaders in the supply and fit of current and innovative roofing products, offering the best quality and performance to our customers.
Our Core Values
At Rydale Roofing, we operate with absolute integrity, ensuring that our services are always delivered with the highest level of professionalism and commitment to quality. We value our customers and strive to build long-standing relationships with them. Our core values are guided by the principle of providing exceptional service, quality, and value for money. We believe in investing in our staff, ensuring that they receive the highest level of training to the industry's best standards.
Why Choose Rydale Roofing?
When choosing a roofing company, it's essential to consider a fully guaranteed and accredited service. Our comprehensive range of services includes:
- Roof Installation
- Roofing Repairs
- Chimney Repairs
- Re-Pointing and Flashing
- Flat Roof Installation
- Roof Lead Replacement
- Insurance Repairs
- Sky Light Installation
- Tile and Slate Roofing
- Fascias and Soffits
At Rydale Roofing, we pride ourselves on being competent roofers who can self-certify our roofing refurbishment work as compliant with UK Building Regs. We are also approved installers of Firestone rubber flat roofs.
Benefits of Choosing Rydale Roofing
When you choose Rydale Roofing, you can expect:
- A fully guaranteed, accredited service
- Free site visits and professional advice and support
- High-quality workmanship and attention to detail
- No upfront payments, with payment due only once the job is completed and meets your approval
- A commitment to using local tradesmen and suppliers
- A Trustmark standard, which is a government-approved standard, and a complimentary Insurance-backed guarantee for your peace of mind
- A dedicated team of reliable tradesmen who are committed to delivering exceptional service and quality
Get in Touch
If you're looking for a reliable and trustworthy roofing company, look no further than Rydale Roofing. Our normal office opening hours are Monday to Friday, 9:00 am to 5:00 pm. You can contact us on 01782 625894 or email us at info@rydaleroofing.co.uk. We're here to help with all your roofing needs.
Initial Issues and Contradictions
Rydale Roofing started off on the wrong foot with several customers, with some citing poor quality work, lack of professionalism, and low value for money. Martin Sawyer, in his 1-star review, expressed disappointment with the company, stating that they had to replace them after just three years due to subpar performance. Other customers, like Belinda Gordon, were left waiting for estimates and faced unclear communication.
Excellent Workmanship and Customer Service
However, Rydale Roofing also received glowing reviews from several customers. Mark Atkinson, Matt Dowling, Jonathan Lawton, and Samantha Turner all praised the company's workmanship, professionalism, and customer service. Mark Atkinson highlighted the excellent work done by the roofing lads, who worked hard and fast while maintaining a clean and polite demeanor. Matt Dowling, Jonathan Lawton, and Samantha Turner echoed similar sentiments, commending the company for their efficient and courteous services.
Disappointing Experiences
On the other hand, some customers had disappointing experiences with Rydale Roofing. Carl Brandrick and Kelvin Lewis filed 1-star reviews, citing poor workmanship and a lack of attention to detail. Carl Brandrick mentioned that the company failed to complete the job to their original quote, leaving gaps in the roofing. Kelvin Lewis expressed frustration with the company's sloppy work, which resulted in glass and screws being left on the floor and broken light sockets.