We are the Smart Choice in Roofing
At Smart Roofing Works, we pride ourselves on being one of the most respected and trusted roofing companies in Cardiff. With over 30 years of experience in the industry, we have built a reputation for providing top-notch roofing services to both domestic and commercial clients. Our team of expert roofers is dedicated to delivering high-quality workmanship, excellent customer service, and unparalleled attention to detail.
Our Services
We offer a comprehensive range of roofing services designed to cater to the diverse needs of our clients. Our services include roof repairs, replacements, and maintenance, as well as new installations for residential and commercial properties. Our expertise extends to all types of roofing, including flat roofs, pitched roofs, and traditional slate roofs. We also specialise in guttering and facia repairs, lead replacement, fibre glass roof installation, rubber roof installation, and Welsh slate work.
In addition to our quality roofing services, we also provide 24-hour emergency callouts for situations that require immediate attention. Our team is always ready to respond to your needs, ensuring that you receive the support you need when you need it most.
Insurance Work and Warranty
At Smart Roofing Works, we understand the importance of having a reliable and trustworthy roofing partner, especially when it comes to insurance companies. We have extensive experience in dealing with insurance companies and are familiar with the requirements and procedures involved. We can help you navigate the process, ensuring that your insurance claim is handled efficiently and effectively.
All of our work comes with a full guarantee, giving you peace of mind and confidence in our abilities. We are committed to delivering exceptional results, and our team of experts is dedicated to ensuring that you receive the highest quality roofing services.
Our Values
At Smart Roofing Works, we believe in upholding the highest standards of integrity, professionalism, and workmanship. We are committed to:
- Delivering exceptional results that meet and exceed client expectations
- Providing excellent customer service, from initial contact to completion of projects
- Ensuring all work is carried out to the highest standards, with a focus on quality and attention to detail
- Building strong relationships with our clients, based on trust, respect, and open communication
- Continuously improving our services, processes, and expertise to stay ahead of the competition
Our Accreditations and Certifications
Smart Roofing Works is proud to be an accredited member of the Federation of Master Builders (FMB), demonstrating our commitment to best practices and high standards of workmanship. We have also achieved Trust Mark accreditation, demonstrating our commitment to customer satisfaction and industry standards.
Our team is fully certified in SSSTS and Working at Heights, ensuring that we can work safely and efficiently on all projects.
Positive Experiences
In this collection of reviews, there are several customers who had excellent experiences with Smart Roofing Works. Many of these customers praised the company's professionalism, punctuality, and quality of work. They also appreciated the competitive pricing and the team's friendly and approachable nature.
Recent Issues and Concerns
However, there are also some customers who had negative experiences with the company. One customer reported being left with a leaky roof after the company's initial fix, only to discover that they had used bathroom silicone to repair the issue. Another customer was left with condensation problems after the company installed eaves trays, claiming that this was a necessary step to improve ventilation.
Diverse Range of Services
Smart Roofing Works appears to offer a wide range of services, from gutter cleaning and tile replacement to roof repairs and maintenance. The company's technicians seem to be experienced and skilled in their work, and many customers reported being satisfied with the outcome.
Communication Issues
There were a few instances where customers felt that the company could have communicated more effectively, particularly with regards to the scope of work and the need for further repairs. In one instance, a customer was left with a bill for a larger project than they had initially requested.
