Why Use Layton Roofing & Building Specialists?
Who we are
Gutter Maintenance is a trusted and experienced company specializing in all aspects of guttering across Oxfordshire, Northampton, and Buckinghamshire. We take pride in delivering high-quality workmanship and personalized customer service for both domestic and commercial clients.
Domestic Guttering
- Comprehensive gutter repair and replacement
- Fascia and soffit installation and repair
- Finlock gutter repair and maintenance
- PVC guttering installation and repair
- Guttering cleaning and maintenance
Commercial Guttering
- Customized solutions for office buildings, retail spaces, and industrial facilities
- Maintenance contracts to ensure optimal performance and prevent costly leaks
- Free consultations and quotations
Areas of Expertise
We have extensive experience working on a diverse range of properties, from modern homes to historic buildings. Our team has the skills and knowledge to:
- Assess and diagnose guttering problems
- Install and repair various guttering materials, including cast iron, aluminium, and PVC
- Provide bespoke solutions for unique property designs
- Offer ongoing maintenance and repair services
Customer Focused
At Gutter Maintenance, we prioritize clear communication, transparency, and exceptional customer service. We:
- Provide free consultations and estimates
- Offer competitive pricing and flexible payment options
- Respond promptly to inquiries and address concerns efficiently
- Work efficiently and with minimal disruption to your property
Partnerships and Quality
We partner with leading manufacturers to provide durable and reliable guttering products, including Alumasc Swish BP. We are also approved installers of Rubberised Plygene Gutterline, a proven solution for eliminating leaks in concrete Finlock gutters.
Why choose Gutter Maintenance?
- Experienced and qualified team
- Wide range of services
- Quality materials and workmanship
- Customer-focused approach
- Competitive pricing and transparency
- Reliable and responsive service
General Experience
The reviews suggest that the company has a mixed bag of experience, with one customer having an excellent experience, while three others had a terrible time dealing with the company.
Positive Aspects
Excellent Communication and Installation
One customer praised the company for their great communication and brilliant installer, making them willing to use their services again.
Negative Aspects
Aggressive Behavior and Poor Customer Service
Three customers had a horrific experience with the company. Two customers reported aggressive behavior from the company's representatives, including trapping them in their car and ignoring their concerns when reported to the company. Another customer had a poor experience with the company's customer service, citing poor professionalism and a failed attempt to oversell a service.
Specific Issues
Installation Issues
One customer reported that the company's installer tried to sell them an unnecessary service, claiming their guttering needed replacing when it only required a simple fix.
Communication Breakdown
Another customer had to call the company three times before someone attended to their issue, and even then, the installer tried to upsell them an unnecessary service.
