Excellence in Roofing and Building with Customer Service that Lasts
At Trustmark Roofing and Building, we're proud to be a locally-based roofing contractor and expert building company, serving the North East of England with over 20 years of experience. Our team of expert roofers and builders are dedicated to providing high-quality workmanship, outstanding customer service, and sensible pricing. We believe that a great roofing service should not only meet but exceed our customers' expectations.
Our Services
We offer a wide range of services to cater to our customers' diverse needs. Whether you require a new roof installation, roof repairs, or replacement, our expert team of roofers and builders is equipped to handle the job. We provide a comprehensive range of roofing services, including:
New Roofs
From flat roofing to pitched roofing, our installations are designed to withstand the harshest weather conditions, ensuring your home stays dry and secure for years to come.
Roof Repairs
As experts in roof repairs, we specialise in fixing and reinforcing your roof to prevent future damage. Our fixes are designed to withstand the test of time and weather conditions.
Gutter Services
Our gutter services ensure that rainwater is effectively channelled away from your home, preventing future issues that can lead to costly repairs.
Building Services
From home extensions to loft conversions, our team of expert builders is equipped to handle a wide range of building projects, ensuring your home looks good and is structurally sound.
Awards and Accolades
We're proud to have received multiple awards across the North East of England, recognition of our commitment to quality, customer service, and dedication to excellence.
About Us
As a family-run business, we're proud of our reputation for delivering high-quality workmanship, outstanding customer service, and sensible pricing. With decades of combined knowledge and experience in the field, our team of experts can tackle any roofing or building project, big or small.
At Trustmark Roofing and Building, we're committed to providing the highest standards of quality, reliability, and customer service. Whether you're looking for a new roof installation, repairs, or maintenance, we're here to help. Contact us today to schedule a free quote and let us take care of your roofing needs.
Overall Experience
The majority of customers who have left reviews for Trustmark have had a positive experience with the company. Many of them have complimented the professionalism, friendliness, and quality of work provided by the team.
Professionalism
From the initial quote to the completion of the job, Trustmark's team has been described as professional, friendly, and diligent. Many customers have mentioned that the team took the time to explain the advantages of new systems and materials used, and kept them informed every step of the way.
Quality of Work
The quality of the work carried out by Trustmark has been consistently praised. Many customers have described the finish as "exemplary, " "absolutely stunning, " and "brilliant." The work has been completed quickly, efficiently, and with minimal disruption to the customer's daily life.
Prompt Response
Trustmark has been praised for their prompt response to customer inquiries and concerns. Many customers have mentioned that they received a response immediately, or within a short period of time, which helped to alleviate their worries.
Negatives
However, one customer has left a negative review, citing poor customer service and a lack of communication. The customer received no quotation despite repeated reminders and has expressed their disappointment and frustration with the company.
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